A few good questions.
Is ZHAI an operating hotel?
This is a New York hotel concept and interactive demonstration. It does not offer real reservations or operating facilities.
Can I choose my room settings?
Yes. Explore Smart Stay or set your preferences for this demo stay. You can manually change them at any time. Scent is off until you choose it.
Are rates and menus final?
No. Room rates, extras, taxes, menus and schedules are illustrative prototype content.
Do I need an account?
No. Try the guest experience with the fictional Alex Morgan profile. No real login or password is needed.
Is there someone to help?
The concept includes a staffed welcome and a visible Contact the team option. Messages and service requests in this demonstration are not sent.
Can I buy the room products?
You can explore products and place a simulated order. No actual purchase, payment or shipment occurs.
What happens to my preferences?
Demo state is stored in this browser. Remembering preferences is optional, and you can clear or reset everything from your demo profile.